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Contact BINGE TV Customer Service

BINGE TV Phone Numbers and Emails

Legal:

  • +6 113 1999
Send Message

BINGE TV Emails:

Complaints/ Feedback
Customer Service
Legal
Privacy Inquiries
comms@streamotion.com.au
Is this your business?

BINGE TV Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BINGE TV Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call BINGE TV is 61131999.

  • The longest wait times are on Sunday, while the shortest are on Saturday.

  • People call BINGE TV mainly because of activation/ cancellation, product/ service and account.

View full overview ›
PissedConsumer Club

Contact Information

BINGE TV Website:

BINGE TV Help Center:

Corporate Office Address:

Foxtel Group
4 Broadcast Way
Artarmon, New South Wales 2064
Australia

Other Info (opening hours):

Hours (AET):

Monday - Friday: 8:30am - 11:00pm

Mailing Address:
Attention: Privacy Policy:
Foxtel Group
P.O. Box 612
Moonee Ponds, VIC, 3039

Attention: Privacy Policy:
Streamotion
Locked Bag 9000
Crows Nest, NSW, 158

More contact details

BINGE TV Customer Service Reviews

1.5 / 5
Poor
Amelia H Erc
Lack of response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They don't even have a proper customer service, so you can't contact them.
I just like others using this program just want our money back, if they contacted me we could compromise. But no, I will never use this program

Masxson M
Asking about programming

Nothing happened. Apparently, they did not think it was important.

They did not bother to answer. There is nothing else to say about this problem

Summary of BINGE TV Customer Service Calls

129 TOTAL
CALLS
00:00 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BINGE TV?

Account Question:

  • “Took $20.00 dollars out of my account without me knowing about it”
  • “Subscription cancel”
  • “Can’t receive a code via email or text message”

Activation/ Cancellation Question:

  • “Want to cancel my account immediarely”
  • “Wish to cancel Binge subscription”
  • “I am unable to cancel subscription”

Product/ Service Question:

  • “Can’t connect my tv”
  • “Binge won't work”
  • “Complaint”

Payments and Charges Question:

  • “Over charge”
  • “Billing”
  • “I'm getting billed, and I did not sign up for it.”

Request for Information Question:

  • “Checking on an ad if real or dcam”
  • “Update details”
  • I would like to speak to a real person

Return/ Replace Question:

  • “Need to change details”
  • “To change card number”
  • “Trying to change payment method”

Refund Question:

  • “Waiting for refund we have a case number”
  • “Money back”

Staff Question:

  • “I’m paying for a service I can’t access”

Cards Question:

  • “Gift card”

Website/ Application Question:

  • “Can’t find a show that’s why I downloaded it”

Other Question:

  • “Can’t find the show I want to watch”
  • “To assure I am not signed up to Binge, It was offered by Ksyo”
  • “Binge offer”

Compare BINGE TV Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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